Received the hourglass in excellent condition. Read the instructions and realized that I needed to buy some fine grain sand to enable the ashes to flow easier. The amount needed is so small that maybe this provider could include purchasing this small amount to complete the hourglass. I finally found a small jar of sand at Hobby Lobby. Overall, I am very pleased with the look, quality and craftsmanship of this hourglass urn. I bought this for my mother-in-law's cremains and gave it to my daughter. She had a special relationship with her and misses her daily. She lives thousands of miles away and now she'll have this hourglass to remember her "MeMe" with love.
I couldn’t be happier with the hourglass we purchased for some dear friends of ours as a wedding gift. It’s not only beautiful but the history behind it makes it so much more.
The customer service was also exceptional. Every email I sent was answered promptly.
Now I want one for myself!
Beautiful glass - excellent communication for a custom design. Would definitely recommend and buy from again! Thank you!
The hour glass is good looking and goes for an hour but the hourglass is missing feet on one side leaving a chance for that side to receive scratches
Oh my both ends should have the knobs in them. We are so sorry about that and will send you replacements!
The Justhourglasses Team
Works great! Very nice addtion to my updated home.
I’m using the timer daily for exercise purposes and it’s beautiful as well as functional.
He loves it!! He wanted a stand for it; He might purchase if you have one. Its replacing the 2-hourglass i broke. Thsnk you so much! He put it on top of an old antique desk… wish i could send you pics!
I bought 2 of these as a graduation gifts for my great niece and great nephew. Customer service was very kind and helpful with the engraving I wanted - and the gifts arrived quickly and were just beautiful. Thank you so much for a perfect quality gift.
The whole process was a breeze. Shannon was extremely good with communication.
The hourglass is beautiful. Customer service is a ten star. Thank you
Item arrived in good order, shipping was fast.
This elegant small hourglass is the perfect size & I love the simple design. A review I read prior to purchasing it, mentioned the natural multicolored grains of sand; which is why I chose this particular one. I'm very happy with it.
Hourglass arrived fine, though the box was damaged and the sender put the minimum amount of effort into padding the box. What’s most frustrating is the hourglass arrived intact, but it’s held together with glue. The beads of glue are noticeable, and indicate a general laziness in production that does not match price I paid for this. Oh well, shame on me for buying something sight unseen.
PS Hopefully now these pesky emails stop coming in reminding me to review their product.
Ordering was easy. All my questions were answered promptly and I was happy with the final product.
Beautiful piece and an excellent company. Made everything just right !
This is absolutely beautiful. I contacted customer care several times to ask questions concerning the details of my order, my messages were always replied to in a very quick, friendly and helpful manner. The hourglass arrived when stated and was well packaged. I knew I would love it but didn’t realize just how much I would love it until I opened the box and held it for the first time. A true treasure to help honor a loving memory. Thank you!
I got this for my coworker as a group birthday present and she loves it. Thanks, O Great Keepers of the Time, for specializing in beautiful pieces for display that make excellent gifts. !
Not as visually elegant as the rounded ones I purchased, but perfectly functional, and seems less prone to breakage (without a stand) than the round ones.
The shape and glass on this is very elegant; it's very pretty. I got it as a tool to help my daughter learn about time, and I've found it useful.
Now that I have a four-year-old using it, I wish I'd sprung for the one in the wooden stand. But so far we haven't broken it.
What a beautiful timepiece this is. I've always liked hourglasses and couldn't resist buying one for myself. When I first took it out of the box it I thought how much nicer it looked in person than on the website. It's very solidly made. You can tell a lot of care went into both the wood and glass and that it will last for many years. I wanted a semi functional timer as well and even though they list these as ornamental, I was happy to see that after testing the times we're actually pretty on point. Side A had an average time of 1:01:20 with the highest divergence of 1:01:27 while side B had an average of 1:00:30 with the fastest being 1:00:27. So all in all pretty accurate!
I been looking for an hourglass like this one for a while now. I found this one, and it is perfect, a 10/10. Beautiful wood finish, very elegant and simple design. A bit pricy but worth every penny for the quality and beauty that you get in return. I highly recommend this product.
