Thanks for giving me the opportunity to provide a review of my December purchase. I have a two part comment:
1. First, let me say I am most pleased with your product, which is the Solid Walnut 30 or 60 Minute Hourglass With Metal Spindles. I am most pleased with the workmanship, and I also very much like the walnut that was selected for this item. The included note about the Nebraska gentleman who makes the hourglass was a nice touch, and I hope you will pass on to him my appreciation for his good work. The piece itself gets a five star rating.
I do have a bit of a concern about your ordering process, which is why I gave an overall rating of four stars. I admit that part of the problem is myself, and my failure to more closely review your website. The issue is that I preferred the 60 minute version of the hourglass, and received the 30 minute one. The error, which again is partly my fault, lies with the box titled "Duration". As displayed only the 30 minute option is visible, and I missed the down arrow that would have displayed the 60 minute version. My recommendation is that the next your IT person updates your ordering process, both the 30 minute AND the 60 minute options be displayed simultaneously. The customer would then see that one option of the other needs to be checked.
Thanks again for a good product.